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Important: You can recover emails only if they had not been purged from the user’s mailbox. To recover deleted emails, follow the step below:
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If a user was not able to recover deleted emails from their Office 365 mailbox, you can do it directly in Exchange Online using eDiscovery (you have to be a global administrator in Office 365 to proceed). Recover deleted items in Office 365 – instruction for administrators If that is the case, a user may ask you to recover missing emails. There also might be a situation when a user cannot find a deleted email in their Office 365 mailbox. All selected emails should appear in your Inbox.If you need to recover more emails at once, you can select them by checking a checkbox next to each email. In the Recover deleted items window, find an email you want to recover, right click it, and then click Restore.In Outlook on the web, open the Deleted Items folder and click the Recover items deleted from this folder link.Method 2: Recover items from the Recoverable Items folder: You can reach it by clicking the Recover items deleted from this folder button. Now, the deleted email should be moved back to your Inbox.īut what if a deleted email is not present in the Deleted Items folder anymore? Then, you can search for that email in the Recoverable Items folder.In the window that opens, use the Restore or Move options to recover a deleted item. In the Deleted Items folder, find the message you want to restore and right click it.On the left folder pane, go to the Deleted Items folder and click on it.In your Office 365 account, go to Outlook on the web.Method 1: Recover emails from the Deleted Items folder: Follow the steps below to recover deleted items from the Deleted Items folder or Recoverable Items folder: hard deleted (using the Shift+ Delete key combination) or removed from the Deleted Items folder by a user or retention policy, it needs to be recovered from the Recoverable Items folder. Once a user has noticed that they accidentally deleted an email, they can restore it directly from the Deleted Items folder. In many cases, users can recover a deleted email by themselves within their Office 365 account.
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Recover deleted emails in Office 365 – instruction for users
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How to get back deleted emails how to#
Below you will find instructions on how to proceed in either way. The second option requires some help from an administrator to search for a deleted email using eDiscovery. The first one involves users who can recover deleted emails by themselves using the built-in recovery options. In Office 365, there are two ways of recovering a deleted email. So, what options do you have when a user comes to you begging for help with recovering deleted emails in Office 365? Native options to recover deleted items in Office 365
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